SECTION 1 – WELCOME

Thank you for visiting Ambal Garments. We operate from Kerala and are committed to providing a simple, safe, and enjoyable shopping experience for our customers. By using this website, you agree to these Terms & Conditions.

SECTION 2 – PRODUCT INFORMATION

We make every effort to ensure that product descriptions, images, sizes, and prices displayed on our website are accurate. However, occasional errors may occur. If you have any questions about a product, please contact us before confirming your order.

SECTION 3 – PRODUCT IMAGES AND COLOURS

We strive to display product colours and details as accurately as possible. However, actual colours may vary slightly due to differences in device screens, display settings, lighting conditions, and photography. Such variations are normal and do not necessarily indicate a product defect.

SECTION 4 – ENQUIRIES AND ORDERS

Our website serves primarily as a product catalogue. When you contact us through WhatsApp, the product SKU is shared with us to help identify the item you are interested in. Product availability, pricing, sizing, payment details, shipping charges, and delivery timelines will be confirmed through WhatsApp before any order is finalized.

SECTION 5 – PAYMENTS

Payment instructions will be shared during the order confirmation process. We prefer payments through mobile payment methods such as UPI and other commonly accepted digital payment options. Orders are processed only after payment details have been confirmed by both parties.

SECTION 6 – SHIPPING

Once an order is confirmed, we aim to dispatch it within 1–3 business days. Delivery times may vary depending on your location, courier availability, and other factors beyond our control. Any applicable shipping charges and estimated delivery timelines will be communicated before order confirmation.

SECTION 7 – RETURNS AND REFUNDS

Customer satisfaction is important to us. If you experience any issue with your order, please contact us and we will do our best to assist you in accordance with our Refund & Return Policy.

SECTION 8 – PRIVACY

Your personal information is handled with care and in accordance with our Privacy Policy. We use customer information only for order processing, communication, and customer support. We do not sell or misuse customer information.

SECTION 9 – CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time to improve our services, reflect business changes, or comply with applicable requirements. Any updates will be posted on this page and will become effective upon publication.

SECTION 10 – CONTACT US

If you have any questions, concerns, or suggestions, please contact us via WhatsApp at +91 8891521422 or email us at soumyapeldhose@gmail.com. We are always happy to help.